ji9 Terms and Conditions

1.1 Introduction

ji9 is an online casino and betting platform that provides entertainment gaming services for users in Bangladesh. These terms and conditions ("Terms") govern the legal relationship between the ji9 platform and its users. These Terms are to be read and applied together with our Privacy Policy and Responsible Gaming Guidelines.

ji9 reserves the right to amend these Terms at any time at its discretion. Continued use of the platform after revised Terms are published will be considered acceptance of the new Terms.

1.2 Key Definitions

• "Platform" — The ji9.cam website and all its associated services.
• "User" or "Member" — Any person who is registered on the platform and uses its services.
• "Account" — Each member's personal registration profile.
• "Taka" or "৳" — Bangladeshi Taka (BDT) currency.
• "Bonus" — Any incentive, free spin, or cashback benefit offered by ji9.
• "Wager" or "Bet" — The act of placing money on a game or event.
• "KYC" — The identity verification process (Know Your Customer).
• "BST" — Bangladesh Standard Time (UTC+6).

2.1 Registration Eligibility

To open an account and play on the ji9 platform, users must meet the following requirements:

• Must be 21 years of age or older — For ages 21+ only.
• Must be a legal resident of Bangladesh.
• Must open the account in your own name and for your own use — opening on behalf of a third party is prohibited.
• Must have a valid email address and phone number.
• Must be of sound mind and registering voluntarily.

2.2 Account Registration Process

Users must provide accurate and complete information at the time of registration. ji9 reserves the right to cancel an account at any time if false information is provided. Each individual may open only one account. If multiple accounts belonging to the same person are identified, both accounts may be cancelled and any deposited funds may be forfeited.

2.3 Identity Verification (KYC)

ji9 reserves the right to verify the identity of each member in accordance with Bangladesh regulations. The following documents may be requested for verification:

• Scan copy of National Identity Card (NID) or passport.
• Proof of address — electricity bill, bank statement, or utility bill.
• Proof of ownership of the payment method (if applicable).

Withdrawal facilities may be suspended until KYC verification is complete.

3.1 Password and Login

The security of your account is entirely your responsibility. Use a strong password and never share your login details with anyone. If you suspect unauthorized access to your account, change your password immediately through our login page and notify the support team.

3.2 Shared Account Use is Prohibited

Each account is for the registered individual only. Allowing anyone else to use your account is strictly prohibited. Violation of this rule may result in permanent account closure. ji9 is not liable for any loss arising from unauthorized use of an account.

4.1 Deposit Terms

The following conditions apply when depositing funds at ji9:

• The minimum deposit amount for each method is ৳200.
• Accepted payment methods: bKash, Nagad, Rocket, and bank transfer.
• Once a deposit transaction is completed, it cannot be reversed.
• Only payment accounts registered in your own name may be used.
• Deposits via third parties are strictly prohibited.

4.2 Withdrawal Terms

The following rules apply for withdrawals:

• The minimum withdrawal amount is ৳500.
• Withdrawals will only be made to the same payment method used at the time of deposit.
• Standard withdrawal processing time is 30 minutes to 3 hours.
• Withdrawals may be delayed if full KYC verification has not been completed.
• Withdrawals may be temporarily suspended if suspicious activity is identified.
• Wagering requirements must be met before withdrawing funds earned from bonuses.

4.3 Transaction Cancellation and Refunds

Funds once deposited are generally non-refundable. However, if an incorrect transaction occurs due to a technical error, the support team must be notified within 24 hours. ji9 reserves the right to make corrections where applicable after reasonable investigation. No refunds will be issued for fraudulent transactions.

5.1 Welcome Bonus

New members at ji9 have the opportunity to receive a 100% match bonus on their first deposit, up to ৳8,000. The following terms apply to the welcome bonus:

• The bonus will only be given with the first deposit.
• The wagering requirement for the bonus is 20x (you must wager 20 times the deposit plus bonus amount).
• The wagering must be completed within 30 days of the bonus being credited.
• While the bonus is active, bets can be placed on all games, however the contribution rate varies by game.

5.2 VIP Cashback Program

ji9 VIP members receive weekly cashback benefits. Cashback rates across more than three tiers:

• Bronze: Up to 0.4% cashback per week.
• Silver: Up to 0.8% cashback per week.
• Gold: Up to 1.1% cashback per week.
• Platinum: Up to 1.5% cashback per week.

Members may be promoted to a higher tier based on active and regular play. Cashback is credited every Monday according to BST.

5.3 General Bonus Terms

• A bonus is applicable for one member, one household, one device, or one IP address only.
• Bonuses are not transferable to other members.
• ji9 reserves the right to change, suspend, or cancel any bonus offer at any time.
• If bonus abuse or fraudulent activity is identified, the bonus will be forfeited and the account may be closed.
• Bets placed on certain games or categories may not count toward bonus wagering.

6.1 General Betting Rules

All games on ji9 are conducted in a fair and transparent manner. The outcome of each game is determined using Random Number Generator (RNG) technology. Once a bet is confirmed, it cannot be changed or cancelled.

6.2 Technical Errors

If a game is left incomplete due to a technical disruption, internet disconnection, or software error, ji9 reserves the right to cancel that round and refund the bet amount. Any winnings obtained under an erroneous situation will not be considered valid.

6.3 Maximum Win Limit

Certain games or promotional offers may have a maximum win limit per single session, which will be stated in the rules of the specific game. ji9 reserves the right to verify unusually large winnings.

7.1 Strictly Prohibited Activities

• Opening or operating multiple accounts.
• Providing false or misleading information.
• Bonus abuse or bonus arbitrage activities.
• Use of computer programs, bots, or automation tools.
• Use of illegally obtained funds (money laundering).
• Intentionally exploiting platform vulnerabilities or errors.
• Placing bets in a coordinated manner with other members (collusion).
• Operating an account on behalf of a minor.

8.1 Commitment to Responsible Gaming

ji9 firmly believes in responsible gaming. We encourage gaming as entertainment, not as a source of income. Read our detailed Responsible Gaming Guidelines.

8.2 Self-Control Tools

ji9 provides the following self-control features:

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Betting Limits: Set a maximum bet amount for a specific period.
• Session Time Limits: Restrict the duration of continuous play.
• Self-Exclusion: Voluntarily suspend your account for a set period.
• Reality Check: Session alerts at set intervals.

Contact our 24/7 live chat support to activate these features.

8.3 Protection of Minors

ji9 strictly prohibits minors (under 21 years of age) from participating in gaming. Parents and guardians are requested to use anti-pornography software to block children's access to such sites. If you suspect that a minor has opened an account, please notify us immediately at [email protected].

9.1 Copyright

All content on the ji9 platform — logos, trademarks, graphics, software, designs, text, and other materials — is the exclusive intellectual property of ji9 and is protected by copyright law. Use, redistribution, or copying of these materials without prior permission from ji9 is strictly prohibited.

9.2 Third-Party Content

Our platform uses content from various game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. This content is protected by the intellectual property rights of the respective providers.

10.1 Service Availability

ji9 reserves the right to temporarily suspend services for maintenance, upgrades, or other reasons as needed. ji9 is not liable for any loss arising from service unavailability during such periods. We always strive to ensure maximum service continuity.

10.2 Third-Party Actions

ji9 is not directly liable for any loss caused by technical issues on the part of payment gateways (bKash, Nagad, Rocket) or game providers. In such cases, we will endeavor to assist in resolving the issue with the relevant party.

10.3 Personal Loss

Online gaming carries the risk of financial loss. ji9 is not liable to compensate for money lost in bets. Each member is solely responsible for their own decisions. Play responsibly and only spend what you can afford to lose.

11.1 ji9's Rights

ji9 may temporarily suspend or permanently close an account under the following circumstances:

• Violation of these terms and conditions.
• Providing false information or identity fraud.
• Illegal or fraudulent activity.
• Non-cooperation with KYC verification.
• Suspicion of money laundering or other financial crimes.
• Self-application under the self-exclusion policy.

11.2 Member Rights

Any member may request closure of their account at any time. Account closure requests must be sent via live chat or to [email protected]. Any valid withdrawable balance will be returned before the account is closed, however bonus balances will be forfeited.

12.1 Amendment of Terms

ji9 reserves the right to amend these terms and conditions at any time. For significant changes, we will endeavor to notify members by email or via the platform. Continued use of the platform after updated terms have been published will be considered acceptance of the new terms.

12.2 Language and Interpretation

The original language of these terms and conditions is Bengali. In the event of any dispute, the Bengali version shall be considered authoritative. If any provision is deemed unenforceable, the remaining provisions shall remain in effect.

12.3 Entire Agreement

These terms and conditions, the privacy policy, and the responsible gaming guidelines together constitute the entire agreement between ji9 and its members. No oral or unwritten understanding outside of this agreement is recognised.

12.4 Contact and Complaints

Please reach us with any questions or complaints regarding these terms through the following:

• Live Chat: Support available 24/7 in Bengali.
• Email: [email protected]

We take all complaints seriously and endeavor to respond in a timely manner. You can also find answers to common questions in our FAQ section.